Sr Project Manager, Client Connectivity-Innovation Banking

We are seeking a Senior Project Manager to lead the technical approach for client connectivity implementations, including architecture decisions, sequencing, and technical artefacts. You will design and deliver technically robust, secure, and scalable connectivity solutions for strategic corporate clients, leading complex onboarding and change initiatives across HSBCnet, APIs, SWIFT connectivity, and Host-to-Host (H2H)/file-based connectivity.

Responsibilities:

• Own the end-to-end technical approach for client connectivity implementations
• Lead technical client workshops to document current-state processes and define target-state automation
• Design connectivity solutions across APIs, SWIFT connectivity, H2H/file-based connectivity, and HSBCnet channel alignment
• Translate client requirements into clear technical deliverables
• Document agreed solutions clearly, including statements of work, technical scope, assumptions, dependencies, and controls
• Lead practical implementation of ISO 20022 for payments and reporting message formats
• Ensure solution designs account for industry evolution, including SWIFT MT to MX migration impacts and de-risking plans for corporate clients
• Support testing of payment and receivables files in industry-accepted formats
• Lead end-to-end delivery, planning, execution, and cutover, with a strong emphasis on technical risk control
• Partner closely with Project Management disciplines
• Identify technical blockers and drive resolution to protect timelines and outcomes
• Monitor post-launch connectivity performance and stability
• Provide pre-mandate technical support for RFI/RFP responses and solution proposals
• Serve as liaison across Client Service, Sales/Coverage, Product, and IT
• Act as a trusted advisor to client technology and treasury stakeholders

Requirements:

• Deep experience in client-facing solutioning and technical delivery
• Hands-on delivery of connectivity implementations using H2H/file-based and/or API-based technical
• Strong working knowledge of payments and connectivity, including ACH, wires, real-time/instant payments, ISO 20022 standards, and SWIFT connectivity
• Proven ability to manage multiple complex workstreams and act as an escalation point
• Excellent communication skills
• Familiarity with client platforms and technical patterns, including ERPs and TMS awareness
• Experience supporting global or multi-country client rollouts
• Working knowledge of treasury operating models, centralization/standardization initiatives, and change management practices
• Comfortable with structured delivery and transparency via tools such as JIRA, MS Project, Confluence

Benefits:

• Competitive pay and benefits package
• Robust Wellness Hub
• Industry-leading volunteerism policy
• Generous matching gift program
• Comprehensive program of immersive Sustainability and Climate Change Initiatives