Account Executive - Enterprise - Insurance

We’re looking for an experienced, motivated Enterprise Account Executive to drive ElevenLabs’ growth across Insurance: the carriers, MGAs, and brokers people rely on when life gets expensive and complicated.

Our ideal candidate learns fast, closes well from a warm introduction, and is passionate about AI voice technology. You’ll act as a strategic partner to insurers reimagining how they serve, sell to, and sound to their customers, safely and at scale.

In this role you will:

• Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the Insurance industry
• Balance a diverse pipeline of large national carriers that require a white-glove experience with regional and mid-sized insurers that require speed to close
• Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows, such as claims intake, policy servicing and renewals, billing and payment support, agent and broker support, and contact center coaching
• Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in insurance AI governance and regulation
• Develop and execute account strategies across the whole buying group (Claims Operations, Customer Service and Contact Center, Distribution, Digital and Technology, and Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business
• Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through security, architecture, and AI governance review, and set them up to scale in production
• Partner closely with Legal teams to drive strategic, fast-moving negotiations
• Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Insurance positioning, messaging, and references

Requirements

• 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
• Insurance experience (carriers, MGAs, brokers, insurtech) is preferred but not required. We weigh demonstrated adaptability and fast ramp in a new industry heavily
• Proven success closing [six- and seven-figure] deals and managing complex, multi-stakeholder sales cycles
• Proven ability to take a warm introduction through discovery, Proof of Value, and procurement to close
• Experience selling to both technical buyers (product and engineering) and business buyers (claims, customer service, distribution, digital), and to compliance and risk gatekeepers, translating complex technology into business value
• Adept at deeply understanding a customer’s business and translating ElevenLabs’ capabilities into solutions that deliver against their needs
• Proficient in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, AI governance, and data protection reviews, and able to work autonomously as a cross-functional partner
• Strong executive presence, the ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences
• High EQ, self-aware, and curious. Low ego and hands-on, comfortable running your own prospecting and deals
• Comfort in an early-stage, high-growth environment, where ambiguity is the norm and the state of play changes rapidly
• Passion for voice and conversational AI and how it can unlock transformative value for customers