Description
As a Director of Product Management at Target, you will set the overall strategic vision for your product portfolio and lead the team in delivering measurable business outcomes. You will establish short- and long-term product goals, define quarterly Objectives and Key Results, prioritise investments, and manage product budgets and financials.
The Director of Product Management based in India is a strategic product leader responsible for accelerating Service Centre product capabilities and AI adoption, strengthening execution rigour, prioritising investments, enabling operational efficiency, and providing leadership across Product, Technology, Data, Design, and Operations teams globally and locally.
Key responsibilities include:
- Driving day-to-day product excellence and velocity of Cross-functional teams
- Ensuring strong alignment between global product strategy and local execution, especially faster decision making
- Elevating product thinking, maturity, innovation, and data-driven decision-making leveraging Digital-first mindset
- Serving as the site leader for product team functionally reporting to the US product leader
Success in this role requires balancing strategic thinking with execution excellence, fostering strong product and engineering practices, and building high-performing teams. This leader will transform servicing data into actionable enterprise insights, accelerate digital adoption, reduce friction across customer journeys, and create scalable, reusable platforms that strengthen loyalty, improve productivity, and unlock enterprise value.
You will build, coach, and mentor a strong team of Product Managers while fostering a culture of progress, transparency, accountability, and efficiency. You will elevate the team’s performance by providing insightful, motivating, and constructive feedback and by partnering with senior leaders and peers across pyramids to resolve execution-related barriers.
You will lead product discovery with key stakeholders, validating hypotheses and concepts with customers before committing engineering capacity. You will guide complex work across multiple pyramids and interrelated specialities. You will use data and analytics to assess market context, inform decisions, evaluate product health and effectiveness, understand P&L impact, and provide clear recommendations to key stakeholders.
You will possess or develop a strong understanding of servicing platforms and systems, including data flows, transaction sequences, relevant technologies, and design principles, to enable innovative and scalable solutions across Target.