Description
Join Freshfields as a Document Services Operator and be part of a growing team providing high-quality document editing services to 3,000 lawyers worldwide.
Your main activities will be:
- Formatting, editing, and updating documents, reports, and presentations according to the firm's branding
- Comparing documents
- Changing documents into the firm's templates
- Assisting internal clients with technical issues in MS Office documents
- Supporting workflow processes
The role offers:
- 32 hours working week on average
- 20% bonus for afternoon hours
- Weekend and Public Holiday pay
- Opportunity to become a professional in Microsoft Word
- Opportunity to start a career in an international law firm
- Modern working environment
- Shift system allows for personal time and other work activities
Benefits include:
- Office in an attractive location
- Shared parking spots available
- Mostly remote work
- Extra 6% on top of monthly base salary
- Daily meal allowance of €8.50
- Extra days off
- Life assurance
- Up to 20 days off with full pay for sickness or caring for dependents
- Yearly performance bonus
- Daily office refreshments
- Unlimited access to LinkedIn Learning
- Well-being support
- Events and workshops
- Volunteering and charity activities
Technical skills required:
- Advanced level of skill in all MS Office packages (Word, PowerPoint, Excel)
- Proven problem-solving and troubleshooting skills
- Flexible and proactive approach
- Committed to personal development
- Fluent in English (min B2 level)
- German language skills an advantage
Personal skills and attributes:
- Proven ability to work well in teams and with stakeholders
- Proven resilience and ability to remain calm under pressure
- Strong communication skills
- Drive for professional and personal development
- Positive and enthusiastic attitude
- Proven independence and maturity in decision making
- Excellent customer service skills
- Experience of working in an environment with a focus on continuous improvement