Description
The OMNI Coordinator contributes to Sur La Table store success by managing inbound shipments, OMNI fulfillment, and inventory management.
This full-time interim role reports to the General Manager.
Key responsibilities include:
- Providing excellent customer service and resolving issues
- Receiving and processing shipments, stocking products, and supporting the sales floor
- Managing OMNI channels, including BOPIS, Amazon Today, and Go Local
- Processing orders, pick-ups, and returns
- Researching and reporting inventory discrepancies
- Maintaining the OMNI hold area and ensuring compliance with inventory management systems
- Participating in markdowns and pricing changes
- Anticipating and solving problems
The ideal candidate has:
- 1-2 years of experience as a Sur La Table core associate
- Strong communication and problem-solving skills
- Ability to work flexibly, including weekends and holidays
- Excellent customer service skills
This is an interim role from October 15, 2023, to February 17, 2024.
The pay range is $18.40 to $21.25.