Ford Credit HR Business Partner - Temporal

At Ford, we made history, and now we work to transform the future of mobility for our customers, our communities, and our families.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles.

As a Ford Credit HR Business Partner - Temporal, you will serve as a trusted advisor to business leaders while also owning the Total Rewards agenda for the organization.

Responsibilities

Strategic HR Business Partnership

• Act as a trusted advisor and thought partner to business leaders, aligning HR strategy with business objectives and financial/operational goals.
• Influence leadership decisions from a strategic HR standpoint, bringing data-driven insights and organizational perspective to business discussions.
• Serve as the primary point of contact for all people-related matters within assigned client groups.

People Development & Talent Reviews

• Lead and facilitate talent review and succession planning processes, identifying high-potential employees and critical roles.
• Design and implement development plans, career pathing frameworks, and individual growth strategies aligned with business needs.
• Partner with leaders to build a strong leadership pipeline and support capability-building across the organization.

Organizational Design

• Assess organizational structures and recommend design changes to improve efficiency, agility, and alignment with strategic priorities.
• Lead workforce planning efforts, including headcount planning, role definition, and span of control analysis.
• Support restructuring initiatives, ensuring smooth transitions and minimal business disruption.

Retention Strategy

• Develop and execute retention strategies tailored to key talent segments, using data and analytics to identify attrition risks.
• Conduct stay interviews, exit interview analysis, and engagement survey follow-up to inform retention action plans.
• Partner with Total Rewards initiatives to ensure competitive positioning that supports retention goals.

Employee Relations

• Manage employee relations matters, including investigations, conflict resolution, disciplinary actions, and grievance handling, ensuring compliance with Mexican labor law (LFT) and company policy.
• Coach managers on performance management, difficult conversations, and conflict resolution.
• Proactively identify and mitigate employee relations risks through climate assessments and trend analysis.

Change Management

• Lead and support change management initiatives related to restructures, process improvements, system implementations, and cultural transformation.
• Develop communication and engagement plans to support change adoption across the organization.
• Build change readiness and resilience within client groups.

Total Rewards

• Own the design, implementation, and administration of compensation and benefits programs for Ford Credit Mexico, ensuring market competitiveness and internal equity.
• Conduct salary benchmarking, market pricing, and participate in compensation surveys to inform pay strategy.
• Manage annual compensation cycles (merit increases, bonus programs, promotions) in partnership with global/regional Total Rewards teams.
• Partner with Finance to manage HR budget related to compensation and benefits.
• Design recognition programs that reinforce desired culture and performance behaviors.

Qualifications

Knowledge / Experience and Required Competencies:

• Business / Administration Bachelor’s Degree, Labor Law, Human Resources, Psychology.
• Compensation and Benefits background / knowledge
• Advanced English
• Feedback, Coaching and Mentoring experience

HR Competencies: Strong Business Acumen, Accelerates Business, Advances Human Capability, Simplifies Complexity, Mobilizes Information, Fosters Collaboration, Ensures accountability, Manages ambiguity.