Description
Amazon's Worldwide Operations is seeking a Physical Space Program Manager to lead global space planning initiatives for Worldwide Operations and business partners.
You will partner with executive assistants, business leaders, and Amazon Global Real Estate and Facilities (GREF) to develop strategies for optimising workspace usage, planning for growth, and enhancing the employee experience.
This is a high-visibility role that blends strategic planning with hands-on execution , ideal for someone who thrives in fast-paced environments and enjoys turning ambiguity into structured programs.
Key Responsibilities
- Partner with business leaders and GREF to define space requirements and represent Worldwide Operations in company-wide space initiatives and site consolidation efforts
- Develop and implement forward-thinking strategies for space utilisation and growth planning across Worldwide Operations
- Collaborate with Finance partners to improve headcount forecasting and build analytics that drive space decisions
- Manage strategic and tactical space planning initiatives from conception through implementation, including move coordination and MAC (Move/Add/Change) processes
- Define requirements for space management tools and dashboards; drive continuous process improvement in planning workflows
- Serve as the primary liaison between Worldwide Operations and GREF, ensuring alignment on priorities and timelines
- Negotiate optimal capacity plans that balance employee experience, cost-effectiveness, and business growth
- Educate partners on space-related tools and processes; identify training gaps and develop supporting materials
- Navigate competing priorities across business teams to drive alignment on space decisions and resolve conflicts
A Day in the Life
Expect a dynamic mix of strategic planning and hands-on problem-solving. You will manage multiple concurrent projects at different stages , from early-stage growth modelling to active move execution.
Your days include operational reviews, space planning sessions discussing growth projections, and data analysis reviews. You will also analyse space utilisation reports, update capacity models in tools like Smartsheet or Excel, maintain project trackers, manage the program for on-time delivery of deliverables, and respond to urgent space requests.
You will balance long-term strategic initiatives (developing workspace standards, planning major moves) with immediate operational needs (seating assignments, capacity constraints for fast-growing teams). The role requires comfort with frequent context-switching and making data-driven decisions that consider both business needs and employee experience.
About the Team
You will join the Worldwide Operations Space Program Management team, a small, high-impact group responsible for space planning across Worldwide Operations and business partners. Additional responsibilities include move coordination and data support for all of Worldwide Operations space planning.
What Makes This Role Unique
- Global scope , you will influence workspace strategy across multiple geographies
- High pace , WW Ops teams grow quickly, and space needs evolve just as fast
- Direct impact , your work directly affects thousands of employees' daily work environment