Description
Abnormal AI is seeking a Salesforce Administrator to oversee their Salesforce CPQ platform and manage requirements intake for incoming Salesforce requests.
The role combines deep ownership of CPQ and management of the intake process. You will gather requirements, scope complexity, and route work to the appropriate owner while configuring and maintaining the sales team's pricing and quoting engine.
Responsibilities
- Own end-to-end Salesforce CPQ configuration: product rules, price rules, bundles, and approval flows.
- Manage quote-to-cash workflows, including contract generation and e-signature integrations.
- Serve as the primary point of contact for CPQ end users, providing troubleshooting, enablement, and documentation.
- Own the requirements intake process for incoming Salesforce administrative requests: gather requirements, scope complexity, and route or prioritise work accordingly.
- Handle intake and resolution of low-complexity Salesforce configuration requests directly.
- Utilise and evolve AI-assisted tooling to speed up requirements gathering, documentation, and solution scoping.
- Collaborate cross-functionally with Sales Operations, Marketing Operations, and other Salesforce administrators.
AI Forward Hiring
This role involves using AI as a core part of the work, not just being aware of it. You will actively use and extend AI-assisted tooling to accelerate requirements gathering, documentation, and solution scoping.
Requirements
- 3–5 years of hands-on Salesforce Administration experience, including CPQ configuration in a production environment.
- Salesforce Administrator certification required.
- Hands-on Salesforce CPQ configuration experience: product rules, price rules, bundles, and approval flows.
- Experience with quote-to-cash workflows and contract/e-signature tools (e.g., DocuSign, SpotDraft).
- Strong requirements-gathering and scoping skills.
- Ability to own a process end-to-end, from initial intake conversation through routing and prioritisation.
Nice to Have
- Salesforce CPQ Specialist certification or experience implementing CPQ Systems (Nue.io, Conga, Dealhub, etc.).
- Broader Salesforce declarative configuration experience (Flow, validation rules, permission sets) beyond CPQ.
- Experience supporting Sales, Marketing Operations, or RevOps stakeholders directly.
- Familiarity with AI-assisted requirements-gathering or documentation tools.
- Bachelor's degree or equivalent experience.
Compensation
The base salary range for this role is $107,100-$154,000 USD. In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.