Description
We are seeking a Customer Assistant to join our team at Leamington Shopping Park. As the face of our business, you will deliver a great shopping experience for our customers, putting them before tasks every time whilst championing and promoting our products.
Key Accountabilities:
- Serve customers efficiently on the shop floor and at service points
- Maintain a clean and tidy store, ensuring shelves are stocked with product
- Monitor and deliver on daily sales targets, priorities, promotions, and selling opportunities
- Engage with customers to understand their needs, make recommendations, and deliver remarkable service
- Build expert product knowledge to sell and recommend our products and services
- Utilise digital tools and communication channels to deliver for the customer
Key Capabilities:
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Benefits:
- Competitive salary
- Opportunity to work with a leading retail organisation
- Training and development opportunities
About Us: Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.