Description
Ford Energy is seeking a Site IT Systems Engineer to provide hands-on technical support and execution for IT infrastructure, applications, and end-user services across the Ford Energy site.
The successful candidate will be responsible for the day-to-day operation, troubleshooting, and continuous improvement of site IT systems that support battery manufacturing, energy systems, and business operations.
Key responsibilities include:
- Installing, configuring, monitoring, and maintaining site IT infrastructure
- Providing day-to-day technical support for IT equipment across various areas
- Serving as first-line responder for incidents, performing triage, troubleshooting, and escalation
- Executing planned maintenance, system updates, and outages in coordination with operations and IT leadership
- Supporting rollout of major IT and business initiatives
- Assisting in developing, testing, and maintaining disaster recovery and high-availability procedures
- Performing routine system health checks, capacity monitoring, and proactive maintenance
- Supporting cybersecurity compliance efforts
- Maintaining accurate documentation of systems, configurations, incidents, and procedures
- Mentoring junior technicians and contributing to a safe, inclusive, and accountable team environment
The ideal candidate will have:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience
- 2+ years of experience in IT infrastructure, systems administration, network support, or manufacturing IT environments
- Working knowledge of ITIL practices
- Familiarity with manufacturing operations, plant floor systems, or industrial IT/OT environments
- Solid understanding of networking, servers, virtualization, and endpoint management
- Strong troubleshooting and problem-solving skills
- Effective verbal and written communication skills
- Ability to manage multiple tasks and shifting priorities in a fast-paced operational setting
- Willingness to learn new technologies and adapt to evolving business needs
Ford Energy offers a competitive compensation package, including performance-based bonuses, Ford vehicle discounts, and the opportunity to shape the energy strategy of one of the world's most iconic brands.
Salary ranges from $65,100-$166,200 depending on the salary grade and candidate experience.