Description
We are seeking a Pre-Assessment Medical Secretary to join our busy team at Nottingham Woodthorpe Hospital. As a Medical Secretary, you will play a vital role in providing patients with the best care.
The Role You will be responsible for managing clinic bookings, appointment changes, and patient queries in line with department protocols. You will also maintain accurate patient records, support the nursing team with administrative tasks, and communicate effectively with clinical teams, consultants, and other departments.
Key Responsibilities
- Manage clinic bookings, appointment changes, and patient queries in line with department protocols.
- Maintain accurate patient records and ensure all documentation is completed and filed correctly.
- Support the nursing team with administrative tasks essential to the daily workflow.
- Communicate effectively with clinical teams, consultants, and other departments.
- Work efficiently to support the department in meeting patient flow, safety, and performance targets.
- Handle confidential information in line with Ramsay Health Care policies.
What We're Looking For
- Strong administrative experience, ideally within a healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- High attention to detail and accuracy.
- Confident using IT systems (e.g. Microsoft Office).
- A team player with a positive, flexible approach to work.
Why Join Us? At Ramsay Health Care UK, our people are at the heart of our success. We offer a range of benefits, including:
- Health, Wellbeing & Financial Security: Private Medical Cover, discounted Bupa Dental Insurance, Life Assurance, Private Pension, and Employee Assistance Programme.
- Work-Life Balance: 25 days annual leave + bank holidays, flexible shift patterns, family-friendly policies, and volunteer leave.
- Career Development & Recognition: Training and Development via the Ramsay Academy, colleague recognition programme.
- Lifestyle & Everyday Perks: access to our benefits platform, Cycle2Work scheme, subsidised staff restaurant, and free parking on site.
About Us Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience, operating in 8 countries with 88,000 staff who treat 8 million patients each year.