Product Security Operations Center Analyst

At Ford Motor Company, we are seeking a Product Security Operations Center Analyst to join our team. As a Product Security Operations Center Analyst, you will play a critical role in ensuring the security of our connected vehicles and cloud services.

Job Summary

Reporting to the Manager of Monitoring Operations, this role focuses on alert triage, incident support, and continuous improvement of monitoring processes. You will partner with cloud, vehicle, enterprise, incident-response, and global PSOC teams to help ensure effective investigation and resolution of security events affecting connected vehicles and the cloud services that power them.

Responsibilities

• Perform daily PSOC alert triage and support incident coordination, containment, remediation, recovery, and closure.
• Support investigations of security events across cloud application stacks and embedded vehicle architectures using available logging and telemetry.
• Partner with PSOC teams across regions to deliver consistent monitoring, investigation, and incident-response services.
• Surface operational friction points and provide feedback to help improve detection logic, tooling, and response workflows.
• Collaborate closely with the Cyber Incident Response Team (CIRT), Product Development, and Enterprise IT to execute response playbooks and coordinate complex mitigations.

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, or Engineering, OR a combination of education and experience.
• 2+ years in cybersecurity, security operations, or a related technical field.
• Working understanding of incident response lifecycles, escalation, and incident management practices.
• Experience with API security and exposure to cloud security operations on one or more major cloud platforms.
• Ability to work effectively in a fast-paced 24x7 operations environment, including shift-based coverage.
• Clear written and verbal communication for documenting incidents and coordinating with technical teams.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more
• Family building benefits, including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time