Description
Join M&S as a Customer Assistant in our Food section at Vangarde Monks Cross, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
As a Customer Assistant, you will:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain knowledge of M&S Food products, making recommendations and driving sales
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals and maintain a positive store environment
- Adapt to changing demands, working across various areas of the store as needed
This role involves working varied shifts, including nights, Sundays, and potential full-time hours during peak periods (13th and 20th December).
Working Hours:
- Sunday: 20:00-06:00
- Wednesday: 20:00-06:00
- Thursday: 20:00-06:00
Additional Information:
- The role requires being digitally confident and able to work in a high-pressure environment.
- You must be at least 18 years old due to health and safety legislation.
- An unsocial premium of £3.00 per hour applies for hours worked between 22:00-06:00.
About M&S: Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. They are committed to an active Inclusion, Diversity, and Equal Opportunities Policy.