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Keywords Studios Mexico

FRENCH Videogames Customer Service (WRITTEN SUPPORT)

Keywords Studios Mexico
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onsite full-time $18,000.00 gross Mexico City

First indexed 23 Oct 2026

Description

We're building a talent pool to connect with potential candidates for future opportunities at Keywords Studios Mexico. We're looking for customer service representatives for written support to join our Player Engagement team.

The successful candidate will communicate with players and solve their problems, such as lost accounts or questions regarding game details, providing excellent customer service through chats, emails, and tickets.

Requirements:

  • Strong written and verbal communication skills in English and French
  • Ability to multi-task and adapt to a constantly evolving environment
  • Excellent customer service skills
  • Ability to actively listen to instructions and execute tasks communicated
  • Full-time availability
  • Living in Mexico City or Estado de Mexico
  • High School Diploma preferred but not required

Benefits:

  • $18,000.00 gross (before taxes)
  • Law Benefits
  • 2 days off
  • Career path with opportunities for growth
  • Medical expenses insurance after probation period
  • Saving funds
  • Grocery tickets ($1,200)
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://apply.workable.com/j/8F439D2156