Application Specialist II

Join our team of growing Application Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll play a key role in installing, configuring, and supporting software.

Responsibilities:

• Investigate, track, find solutions, and resolve technical support issues and questions
• Install and configure Vista Group software remotely and onsite
• Collaborate across regions and departments, taking on diverse tasks and initiatives
• Learn about MS SQL Server relational databases and utilise T-SQL queries to investigate and solve problems
• Become knowledgeable of the Vista Group software and the cinema industry
• Upskill and train clients, team members, vendors, and third parties
• Build strong relationships with clients and team members
• Be available on bi-monthly rotation for urgent after-hours support

Requirements:

• Great attitude, pride in your work, and commitment to creating excellent outcomes
• Strong analytical/critical thinking skills and problem-solving abilities
• Friendly, positive personality and excellent interpersonal skills
• Creativity in using technology to find and measure meaningful results

Benefits:

• Flexible schedules and work remote 50% of the time
• 4.5 Day work week (1/2 day Fridays)
• Medical, Dental and Vision coverage
• 401(k) with company match
• Generous Time Off (Paid Vacation, Sick Leave, Maternity/Paternity Leave)
• Great office culture with organised social outings and activities