Cleaning Supervisor

We are seeking a Cleaning Supervisor to join our team in Coventry, CV7 9JU. As a Cleaning Supervisor, you will undertake shift management duties, assigning jobs, checking completed work, auditing using the Element app, maintaining standards, completing return-to-work interviews, and managing holidays.

Key responsibilities:

• Ensure all work is completed to the required standard
• Provide support, guidance, and encouragement to team members
• Maintain daily communication and handovers with the afternoon supervisor to ensure continuity of service and effective shift management
• Report concerns and feedback to management
• Assist with training, toolbox talks, and meetings
• Manage stock control and deliveries
• Manage employee absence processes and return-to-work discussions
• Produce reports, audits, and performance information
• Respond to emails and communicate professionally
• Take accurate meeting notes and maintain records
• Support disciplinary, grievance, welfare, and performance meetings
• Conduct workplace investigations and maintain confidentiality
• Maintain document control and compliance records
• Complete administrative duties relating to holidays, absence, training, and audits

Requirements:

• Cleaning experience is essential
• Excellent written and spoken English
• Proficient in Microsoft Word and Microsoft Excel
• Strong administrative and organisational skills
• Experience writing professional emails and correspondence
• Ability to produce accurate management reports
• Experience managing employee absence and personnel records
• Experience taking meeting notes and documenting outcomes
• Understanding of disciplinary and grievance procedures
• Experience supporting investigations and maintaining confidentiality
• Strong document control and record management skills
• Knowledge of COSHH, RIDDOR, and health and safety requirements
• Ability to coordinate multiple tasks and individuals
• Ability to handle confidential information professionally

Benefits:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers; Life: Search for resources and tools on topics ranging from family and life to health, money, and work; Support: Online chat or telephone service for urgent support in a crisis