Sr. Manager, Global Sales Business Partners

We are seeking a Sr. Manager, Global Sales Business Partners (SBP) to drive the Sales Operations rhythms and strategic projects across Field Sales, Specialists, and Partners. Serving as a hands-on operational manager with high exposure to senior sales executives, you will champion a sales-first mindset, foster cross-functional collaboration, and drive operational excellence to accelerate growth.

Responsibilities:

• Lead the execution of multiple rhythms of our operating cadence with Global Sales leaders.
• Foster a high-performance culture focused on collaboration, accountability and growth.
• Partner with each BP in our organization, and other roles in the broader organization, to support leadership requests, drive high impact projects and ensure alignment of deliverables across different regions.
• PM the highest level reviews of Sales Performance, ensuring data is populated, accurate, insights are entered by multiple stakeholders, and deliverable within the timeline.
• Provide business performance insights; facilitate decision-making.
• Produce recurring & ad hoc exec business updates.
• Engage & deliver on localized planning & sales ops activities.
• Drive local implementation & adoption of transformational programs and sales initiatives
• Identify, plan and execute according to local needs.
• Collaborate closely with Strategic Sales Ops peers to ensure SBPs adhere to and execute Strategic Ops defined “playbook” on how we run and plan the business.
• Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes.
• Work in close alignment with the BP leadership on standardizing deliverables and operations.

Qualifications:

• 8+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
• Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc).
• Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams.
• Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.

Location: This role will be remote, but is NOT eligible to be hired in CA, CT, NJ, NY, PA, WA.

What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.