Campus Operations Manager

Join Robinhood in building the future of finance.

As a Campus Operations Manager, you will manage daily office operations in our headquarters in Menlo Park, CA and serve as a key point of contact for employees, vendors, and building management.

Responsibilities

• Employee Experience: Champion Robinhood's culture by creating a welcoming, engaging, and hospitality-driven workplace. Serve as a trusted point of contact for employees, ensuring a consistent and positive campus experience.
• Campus & Facilities Operations: Own day-to-day campus operations, ensuring workplace standards are consistently maintained. Coordinate maintenance, repairs, preventive maintenance, office services, and workplace improvements in partnership with property management and internal teams.
• Vendor Management: Manage vendor relationships and service delivery across facilities, janitorial, food and beverage, and other workplace services. Monitor performance, address service gaps, and hold partners accountable to established standards and expectations.
• Workplace Programs & Projects: Lead employee engagement initiatives, events, and campus improvement projects. Identify opportunities to enhance amenities, streamline processes, and improve the overall workplace experience.
• Partner Collaboration: Work with Workplace Operations, Physical Security, IT, Real Estate, and other stakeholders to support campus initiatives, space modifications, employee moves, and evolving business needs.
• Budget & Operational Performance: Support campus budget management, track expenses, and use operational dashboards, employee feedback, and service metrics to evaluate performance and identify improvements.

Requirements

• 5+ years of experience in workplace operations, facilities management, hospitality, or a related field.
• Strong interpersonal skills with a passion for creating an exceptional employee experience and fostering workplace community.
• Demonstrated experience managing vendor relationships, maintaining service standards, and leading operational improvements.
• Proven ability to independently manage projects, prioritize competing demands, and take ownership of initiatives from planning through execution.
• Strong problem-solving and decision-making skills, with the ability to identify opportunities, recommend solutions, and follow through on results.
• Experience coordinating employee events, workplace programs, and initiatives with teams across the company.
• Excellent organizational, communication, and time management skills, with strong attention to detail.
• Ability to work independently and collaborate effectively with stakeholders in a fast-paced, evolving environment.

Benefits

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.