Description
At Twilio, we're shaping the future of communications. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
As a Software Engineer, Platform Engineering (L3), you will build and operate resilient backend services at scale and contribute to the design and reliability of our dual-cloud infrastructure spanning across Amazon Web Services (AWS) and Microsoft Azure.
Responsibilities:
- Design, build, and operate services and automations to manage Kubernetes clusters at scale.
- Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones.
- Drive rigorous code reviews and push for maintainable patterns in our codebase, ensuring high testing standards are executed across the team and platform.
- Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform).
- Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines.
- Advocate for a clean architectural foundation.
- Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring.
- Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes.
Qualifications:
- 4+ years of professional software engineering experience building and operating resilient backend services at scale using Kubernetes.
- Experience with CAPI, EKS, and managing zero-downtime Kubernetes cluster upgrades.
- Practical experience leveraging AI-assisted development tools to accelerate code generation, automate testing, and streamline debugging workflows.
- Hands-on experience implementing GitOps workflows with ArgoCD and automated pipeline orchestration with Harness.
- Strong, hands-on experience with Shell, Terraform, YAML, and Go (Golang).
- Solid experience deploying and managing production workloads in cloud environments.
Location: Remote - US
Compensation: The estimated pay ranges for this role are $138,700 - $173,400 per year, depending on location.
Benefits: Competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.