Senior AI Business Process Analyst, Go-To-Market (GTM)

Zscaler is seeking a Senior AI Business Process Analyst, Go-To-Market (GTM) to join its team remotely within the United States.

The successful candidate will combine deep SaaS GTM domain knowledge with experience defining decision-grade signals for sellers across direct and partner/channel-led selling. They will partner with engineering to bring these signals to life as AI agents.

Key responsibilities:

• Lead business process analysis and discovery sessions with Account Executives and Sales Management to understand the current state and articulate the future state where AI should help.
• Turn ideas into actionable, AI-powered insights and recommendations by identifying areas where sellers and sales leadership lack clarity, context, or preparation.
• Assess feasibility before building with engineering, including required data inputs and quality, business logic, dependencies, fit within existing seller workflows, and success metrics.
• Write, test, and refine prompts and output formats for AI-generated content such as meeting briefs and deal summaries.
• Monitor AI solution performance and adoption, gather seller feedback, continuously optimize output quality, reliability, and business impact, and report results to leadership.

Requirements:

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions.
• 4+ years of experience in a GTM analyst, RevOps, or Sales Strategy role at a B2B SaaS company.
• Proven ability to translate ambiguous seller or partner-motion pain points into concrete, buildable signal specifications.
• Track record of successfully shipping analytical solutions or processes that sellers or partner teams actively adopted in production.

Preferred qualifications:

• Proven ability to leverage AI technologies and workflows to drive operational efficiency.
• Experience with multiple signal types, showing analytical range across the sales funnel and diverse channels.
• Familiarity with CRM and PRM platforms such as Salesforce, Dynamics, Impartner, or Crossbeam.

The base salary range for this full-time position is $108,500-$155,000 USD, excluding commission/bonus/equity and benefits.