Senior QA Specialist

Electronic Arts creates incredible entertainment experiences that inspire players and fans worldwide. Here, everyone is part of the story, part of a community that connects people globally. You'll work onsite in Bogota, Colombia, as a Senior QA Specialist for multiple teams at EA, each dedicated to a specific franchise.

You will report to QA Leadership, helping set quality standards and best practices for analyst and QA teams. You'll partner with leadership and cross-functional partners to define and deliver quality strategies, test plans, and continuous improvements that shape the player experience.

Responsibilities:

• Participate in and support the team's testing tasks, resolving challenges including hardware and setup.
• Create, build, and manage detailed test scripts and plans.
• Compile and communicate data across sources; monitor bug entry/data quality, investigate and track difficult bugs, and provide clear feedback.
• Serve as a communication bridge between QA and development teams, ensuring alignment on quality plans and priorities.
• Absorb, apply, and help evolve EA QA processes; drive team adoption of best practices and quality data entry.
• Mentor and support junior team members, fostering a player-first mentality and collaborative team culture.
• Suggest and help implement tools, automation, and data-driven efficiencies.
• Build effective working relationships with producers, designers, engineers, and QA colleagues.

Qualifications:

• 3+ years of experience in software quality assurance or similar roles.
• Strong understanding of QA methodologies, tools, and frameworks.
• Experience with defect and task tracking tools (e.g., JIRA, TestRail).
• Potential ability to mentor others on process and quality topics.
• Familiarity with automated testing, telemetry, and data analysis.
• Passion for videogames with a strong player-first mindset.
• Fluent in English, both verbal and written.
• Comfortable making data-driven decisions, reporting on complex bugs, and compiling risk/status summaries.

Benefits:

• Health Benefits: medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Professional Development: training and development programs, opportunities for career advancement, and tuition reimbursement.
• Work-Life Balance: 15 vacation days, paid holiday closure, and paid sick leave.
• Meaningful Work: opportunity to directly contribute to EA titles.
• Additional Perks: meal card ($400,000 COP per month), game credits, and console reimbursement program.