Quality Designer II – FC Live-Curation QV

Electronic Arts is seeking a Quality Designer II – FC Live-Curation QV to join their Quality Verification (QV) team. As a Quality Designer II, you will be responsible for owning a specific live feature and acting as the subject matter expert for its content type, driving end-to-end communication and coordination with Partner teams.

Responsibilities:

• Own a specific live feature and act as the subject matter expert for its content type, driving end-to-end communication and coordination with Partner teams.
• Apply deep domain expertise to guide testing procedures, end-to-end plans, and product lifecycle dependencies.
• Plan complex test and process activities for live campaigns, managing broad dependencies and risks based on defined qualitative strategies.
• Design and execute advanced manual and automated test suites that provide extensive coverage across your areas of responsibility.
• Interpret product-level data and adapt existing metrics or KPIs to continuously raise quality requirements.
• Build advanced, accurate reports leveraging multiple data sources to deliver targeted insights to project stakeholders.
• Drive project-wide strategy and operational improvements by evaluating existing tactics, quality risks, and opportunities to enhance team operations.
• Take a data-driven approach to test prioritization, basing decisions on live patterns, telemetry, and unique product factors.
• Research and implement innovative test designs and methodologies, working beyond team boundaries to apply advanced technologies (including AI and Machine Learning) to testing workflows.

Qualifications:

• Detailed knowledge and experience playing EA Sports FC, including game modes like Ultimate Team.
• Proficiency in software automation (specifically for web applications) and the ability to analyze script outputs for maintenance or bug fixing.
• Strong analytical, collaborative, and communication skills to engage effectively with Content Producers and Software Engineers in a fast-paced, live-service environment.
• Experience using data to engineer informed testing solutions and prioritize daily workflows in collaboration with leadership.
• Ability to build strategic cross-functional relationships and develop test plans that incorporate alternative validation methods (data, telemetry, and automation).
• A future-state mindset with a proven ability to assess current workflows and present innovative growth ideas, specifically leveraging advanced technology like Artificial Intelligence and Machine Learning for quality verification.
• Active contribution to the Quality Designer (QD) community goals by owning initiatives, delivering outputs, and proactively engaging peers for feedback.
• A champion of collaboration who consults with the right subject matter experts to achieve broader craft goals.

Benefits:

• Comprehensive portfolio of games and experiences
• Offices around the world
• Opportunities for growth and development
• Flexible work arrangements
• Health and wellness programs
• Retirement savings plans
• Paid time off
• Family leave policies
• Free games and more