Description
This role is instrumental in supporting the Sales Assurance head and senior leadership team in driving the integrity, efficiency, and effectiveness of the organisation's end-to-end sales process.
The incumbent will be responsible for ensuring accurate and compliant sales recording and reporting.
Responsibilities & Key Accountabilities:
- Monitor and evaluate sales transactions and processes to ensure compliance with internal policies
- Collaborate with Sales & Accounts Management, Controllership, Reporting & Analytics, FP&A, OMS and Billing teams to implement best practices and improve sales governance
- Identify process gaps and recommend corrective actions / improvements to enhance efficiency and reduce risk
- Ability to work with disparate data sets / systems and create data package(s) which conveys intelligent information to aid in decision making
- Drive continuous improvement initiatives to improve sales processes by implementing the best practices and innovative solutions
- Identifies opportunities to mitigate risks and strive for robust control environment.
- Senior Stakeholder management skills to effectively communicate with ability to have a good connect with relevant business partners and be a fine team contributor.
- Ready to learn / adapt to new financial reporting systems.
- Assist in the development and refinement of sales assurance frameworks, SOPs, and quality assurance
- Analyze sales queries during month close to understand root cause and fix as necessary to reduce volume of sales queries and resolve them in timely manner
Requirements:
- Master's degree in business administration, finance or a related field (MBA preferred)
- 6-8 years of experience in sales assurance, revenue assurance or compliance, preferably in a sales-driven environment in BFSI sector.
- Experience of working with systems: SAP, Oracle, Pyramid, Hyperion, Salesforce, CRM an added advantage
- Strong interpersonal skills: both verbal and written, with the ability to clearly and concisely interact with personnel at all management levels
- Excellent knowledge of MS Excel, MS Word and PowerPoint; familiarity with new generation analytical tools (preferably Power BI) would be highly desirable
- Strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change.
- Clear thinking/problem solving; successfully led projects/operational improvements within operations/finance function.
- Flexibility to work per UK hours.