Description
Squishable is a close-knit team of designers, artists, pop-culture fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say “awww.” Our offices are in a sunny SoHo loft in NYC and in downtown Washington, DC.
As a Retail Store Manager at Squishable, you will oversee the daily operations of the store and be accountable for its sales performance, its team, and its standards. You will be a natural-born leader who loves the store experience, passionate, driven, and highly organized, with a desire to bring happiness to people’s lives.
Responsibilities
- Lead, motivate, and develop the store team, including hiring, onboarding, and ongoing training
- Set and execute business strategies for the store in partnership with the Regional Manager
- Open and close the store (at times on your own) and take responsibility for accurate day-start and day-end cash handling
- Ensure accurate inventory levels and punctual restocking of merchandise on the floor
- Maintain a high standard of merchandise presentation
- Maintain enthusiasm and motivation in the store, and ensure a fun and memorable environment
- Support all types of POS transactions and customer inquiries
- Adhere to all company policies, practices, and safety standards
Qualifications
- 2–3 years of retail management experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
- 2–5 years of customer service experience
- Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching, and developing team members
- Exceptional organizational and communication skills, with the ability to balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
- Feedback is a gift! Able to receive and provide constructive feedback and recognition to every team member, so we keep an open and transparent culture of high-performance standards
- High emotional intelligence, with the ability to work with and manage diverse teams by being empathetic, intuitive, self-motivated, and driven
- Teams win! A team player who fosters a collaborative and engaged team environment
- Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
- Able to transport stock as required, including lifting cartons up to 25 lbs.
- Must be 18 or older
Compensation
The pay range for this position is $24.00–$27.00 per hour.
Benefits & Perks
- 100% employer-paid health insurance
- 100% employer-paid short- and long-term disability insurance
- 100% employer-paid life insurance
- Affordable vision and dental insurance
- 18 days of PTO per year, plus 2 floating holidays
- 401(k) with employer match
- Generous employee discount