Senior Platform Operations Analyst

At Gusto, we're on a mission to grow the small business economy.

This is a senior, project-driven role in the Platform Operations team, which is the foundation of financial trust behind Gusto's payments.

You will build what comes next: standing up new reconciliation and control infrastructure, leading audit remediation, and scaling operations to new products and entities.

Responsibilities:

• Design, stand up, and scale new reconciliation and control infrastructure across products and entities.
• Lead audit remediation workstreams, partnering with external auditors and internal Accounting and Controls.
• Own cross-functional projects and act as the escalation point for complex reconciliation and loss issues.
• Partner with Engineering and Product to spec, build, and measure systems and tooling.
• Build reusable AI workflows, templates, and standards that make the whole Operations team faster.

Requirements:

• Bachelor's degree in Finance, Accounting, Business, or a related analytical field.
• 4-6 years in financial services, banking, fintech, payments, or accounting operations.
• Experience scaling reconciliation or operational processes to new products, entities, or geographies.
• Strong understanding of payment systems and money movement.
• Demonstrated use of AI to build durable, reusable automations and workflows.
• Strong written and verbal communication.

Benefits:

• Competitive base pay
• Benefits
• Equity (RSUs)

Salary: $102,130/yr to $125,960/yr in New York