Description
Join M&S as a Customer Assistant in our Food section, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
You'll work part-time, with varying shifts including Sundays, Mondays, Fridays, and Saturdays from 14:00 to 22:00. Due to operational requirements, you may be asked to work up to full-time hours during the weeks commencing 13th and 20th December.
Key responsibilities include:
- Delivering five-star customer service at pace
- Confidently recommending and selling M&S Food products
- Utilising digital tools to enhance the customer experience
- Contributing to a positive team environment
- Adapting to changing demands and working across various store areas
As a Customer Assistant, you'll need to be digitally confident, a team player, and flexible. You'll thrive in a high-pressure environment and be committed to making every customer interaction special.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.