Description
At Humana, we are on a mission to provide an exceptional experience for our community of developers, testers, product owners, and business partners that deliver software products for our members.
As the Associate Director of AI Enablement in the Enterprise Engineering Enablement organization, you will play a crucial role in building Humana's Agentic Development Lifecycle (ADLC) , an AI-native software delivery platform program with four dedicated tracks, a published governance framework, and hard targets for reuse, uptime, cost, and regulatory defensibility in a HIPAA-regulated environment.
Required:
- 15+ years in software engineering, with 5+ years leading engineering managers, leads, or multiple squads
- Demonstrated ownership of a multi-track or platform-scale program (3+ parallel workstreams, 25+ engineers)
- Hands-on depth in at least two of: distributed systems, platform/SRE engineering, ML/AI engineering, cloud infrastructure
- Production experience with Kubernetes and at least one major cloud (GCP, Azure, or AWS)
- Working fluency with LLM application development , agent frameworks, prompt engineering, RAG, tool/function calling, evaluation methodology
- Track record of shipping in a regulated environment with real security and compliance constraints
- Proven ability to drive alignment across peer organizations without direct authority
- Experience with enterprise-grade engineering platforms similar to Azure DevOps Services, GitHub, SonarQube, Artifactory, TFE or their industry standard equivalents.
- Excellent written communication , you can produce an architecture doc and a VP-ready one-pager with equal comfort
- You are a caring and compassionate leader focused on enabling team members to grow and achieve their best effort in their role on the team.
The 30% Hands-On
- Review architecture decisions, ADRs, and agent design specs , and write them when the situation calls for it
- Prototype in the agent harness: sub-agent definitions, tool/MCP integrations, prompt and character specifications
- Read traces, evaluate eval-harness output, and debug agent behavior alongside your engineers
- Contribute to reference implementations that the Factory PODs will pattern from
- Sit in code and design reviews as a participant, not an observer
Strongly Preferred:
- Experience with agentic AI in production , multi-agent orchestration, supervisor/sub-agent patterns, agent observability, drift detection
- Familiarity with Claude Code, the Claude Agent SDK, MCP (Model Context Protocol), or comparable agent tooling
- Background in healthcare, payer, or life sciences with direct HIPAA/PHI handling experience
- Exposure to AI governance frameworks , NIST AI RMF, ISO 42001, EU AI Act, or internal model risk management
- FinOps experience , cost telemetry, chargeback, and optimization for cloud or AI workloads
- Experience modernizing legacy estates or driving developer-productivity programs at enterprise scale
Benefits: Humana, Inc. and its affiliated subsidiaries offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.