Contracting Operations Specialist

Job Overview

We are seeking a Contracting Operations Specialist to join our Supplier Deal Management (SDM) team at Stripe. This role involves improving the user experience by processing and reviewing supplier contracting requests. You will play a crucial role in building an efficient supplier contracting process, reducing friction for business leaders, and minimizing risk in partnership with TPRM and Legal.

Responsibilities

• Engage internal stakeholders to prepare and drive contracts efficiently through the various stages of the third-party engagements process
• Partner with internal teams such as Finance, Legal, Security, and Sourcing to improve collaboration between contracting and other functions, reducing risk for Stripe and improving visibility into our processes
• Utilize templates and fallback positions
• Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft)
• Be responsible for end-to-end contract lifecycle management
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements
• Work closely with other Stripe teams to assist with internal and external ad hoc requests
• Provide a customized and guided user experience for all transactions
• Conduct initial review of contractual terms and prepare agreements for legal review according to defined guidelines
• Partner with the business on commercial negotiations where applicable
• Keep a close eye on productivity and communication with DRIs using our Zip procurement tool

Requirements

• 4–5 years of relevant experience in formulating and reviewing end-to-end contract lifecycle management with a degree in Law or a relevant field
• Excellent communication and organizational skills, both written and verbal, with the ability to represent Stripe effectively by interfacing with and influencing experienced business leaders
• Excellent problem-solving skills and demonstrated ability to work independently, analyze problems, and make complex investigatory decisions
• Ability to earn trust quickly and drive value for a critical function involving multiple stakeholders with the ability to stand behind opinions with sound reasoning
• An operationally focused mindset, with a laser focus on efficiency and continuous improvement
• Meticulous attention to detail coupled with a rigorous decision-making process
• Strong knowledge of Google Workspace tools, MS Office products, and experience working with and analyzing contracts
• Independently analyze and evaluate information from various data sources to determine a course of action
• Demonstrated experience partnering with cross-functional stakeholders
• Demonstrated history of taking on various types of challenging projects and producing results
• Solution-oriented mindset with enthusiasm for establishing best practices
• Self-disciplined, diligent, proactive, and detail-oriented

Preferred Qualifications

• Knowledge of the fintech industry
• The ability to be flexible and comfortable with changing requirements
• A builder's mindset and a willingness to question assumptions and conventional wisdom
• A passion for creating new systems and solving problems via infrastructure and automation