Benefits Manager

You'll join Future's dynamic People and Culture team, managing day-to-day US benefits, 401(k) plans, and HRIS data from our New York office.

You'll serve as the primary contact for US colleagues, providing clear guidance on medical, dental, vision, life, and leave of absence queries.

In this hybrid role, you'll partner closely with UK Payroll and People Operations to ensure seamless compliance and accurate data.

Your responsibilities will include:

• Managing the daily administration of US medical, dental, vision, life, leaves of absence, and 401(k) benefits programs.
• Coordinating the annual benefits open enrollment process from early planning through to final implementation.
• Acting as the primary contact for benefits vendors and brokers to handle billing, invoicing, and service performance.
• Maintaining complete data accuracy in Dayforce, processing employee lifecycle changes, onboarding, and offboarding queries.
• Overseeing employee leaves of absence in Cocoon, guiding colleagues and managers with care, clarity, and precision.
• Partnering with UK payroll teams to process accurate and timely payroll for US and Canada employees.

To succeed in this role, you'll need:

• Professional experience in human resources, benefits administration, or people operations.
• Experience using Microsoft Excel for data entry, analysis, and basic reporting.
• Right to work in the United States and ability to work a hybrid schedule with three days in our New York office.
• Experience in US benefits administration, including open enrollment processes, 401(k) plans, and leave management systems.
• Experience navigating HRIS databases, specifically using Dayforce to process lifecycle changes and generate reports.
• Advanced Excel skills, including building pivot tables, writing formulas, and verifying large datasets.
• Strong relationship management skills to liaise with external benefits brokers, providers, and regional vendors.
• Strong written communication skills to write engaging employee benefits newsletters, guides, and updates.
• Ability to organize competing priorities and translate complex regulations into clear, practical guidelines.

We offer:

• Medical, dental, and vision coverage
• 401k plus a company match
• Uncapped leave
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programs
• Opportunity to purchase shares in Future with our Share Incentive Plan

The expected range for this role is $65,000 - $90,000.