Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Requirements:
- Be at least 18 years old due to working through the night
- Ability to work in a high-pressure environment, staying sharp and focused during busy periods
- Digitally confident, with ability to use digital tools to enhance customer experience
- Flexible and able to work varied shifts, including nights and weekends
Working Pattern:
- Sunday 22:00-05:00
- Monday 22:00-05:00
- Friday 22:00-05:00
- Potential to work up to full-time hours in the weeks commencing 13th and 20th December
Benefits:
- Competitive pay rate
- Unsocial premium of £3.00 per hour for hours worked between 22:00-06:00