Library Page - Castle Hill Library

We are seeking a Library Page to join our team at the Castle Hill Library, although you will be placed at Parchester Library while Castle Hill is under renovation. As a Library Page, you will have the opportunity to gain knowledge and experience in a library setting, with a schedule of 10 hours per week, including evenings and Saturdays.

The ideal candidate will have a strong work ethic, be reliable, and possess excellent written and verbal communication skills. You will be expected to be an ambassador for the library, providing exceptional customer service and projecting a positive and courteous attitude to the public.

Responsibilities:

• Provide exceptional customer service and respond to patron inquiries
• Shelf and arrange library materials in alphabetical and numerical order
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Help set up public spaces for events and programs
• Perform other related tasks as needed

Requirements:

• Currently enrolled as a student in an accredited educational program
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instructions
• Excellent customer service skills and ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Application

Benefits:

• Opportunity to participate in the Library Page Fellowship Program, which provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship
• Core values: Be Helpful, Be Resourceful, Be Curious, Be Welcoming and Inclusive

Physical duties:

• Moderate lifting required (up to 25 lbs)
• Pushing book trucks