Renewals Coordinator

We are seeking a Renewals Coordinator to manage the renewal cycle for a defined book of business with Workable. As a Renewals Coordinator, you will own the end-to-end renewal cycle, ensuring accuracy and timeliness in all steps from quote to close. You will work independently on most renewals, consulting with senior teammates as needed for complex negotiations or non-standard contracts.

Responsibilities:

• Manage the end-to-end renewal cycle for your assigned book of business
• Analyze account data to identify renewal risks and prioritize your focus
• Conduct renewal negotiations within approved pricing and packaging guidelines
• Engage with key stakeholders before renewals are due to understand their budget cycles and potential deal roadblocks
• Present pricing and packaging options to customers using provided templates and guidance
• Clearly articulate Workable's value proposition in written and verbal communications
• Contribute insights back into the team's playbooks to improve future renewals

Requirements:

• 0-2 years of experience in customer-facing, sales, or account management roles
• Strong organizational skills with the ability to manage multiple tasks in parallel
• Proficiency with tools like Salesforce, spreadsheets, and dashboards
• Interest in pricing, negotiation, and subscription business models
• Demonstrated sense of ownership and proactive problem-solving
• Excellent written and verbal communication skills in English
• Eligibility to work in Greece
• Experience with subscription renewals or retention work is a plus

Benefits:

• Annual salary of 20,000-25,000 EUR
• Private Health Insurance and Medical Plan
• Performance Bonuses
• Cell phone reimbursement
• Apple gear provided