Description
TaskUs is seeking a Content Moderator to join their team in Thessaloniki, Greece. As a Content Moderator, you will be instrumental in keeping the online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency.
The ideal candidate will have at least one year of prior operations experience in a shared services or customer experience environment. They must also have a high school diploma or equivalent and be fluent in English and Slovakian.
As a Content Moderator, you will be working on a computer each day reviewing content such as videos, news stories, still pictures, political ads, and social media profiles. You will then score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency.
TaskUs offers competitive industry salaries and comprehensive benefits packages, including wellness programs, onsite free munchies, popcorn, and food for purchase from local source food vendors.
Responsibilities:
- Apply content policy to digital content and execute handling procedures with consistency
- Identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use
- Participate in employee assistance programs, program reporting initiatives, and training to foster well-being
- Escalate changes that may impact performance or maintain required KPIs
- Adhere to security measures, confidentiality, and other project requirements
Requirements:
- At least one year of prior operations experience in a shared services or customer experience environment
- High school diploma or equivalent
- Fluent in English and Slovakian
- Strong interpersonal skills, verbal and written communication skills, and empathy