Payment Ecosystem Risk and Control Lead

Visa’s Payment Ecosystem Risk and Control (PERC) team is dedicated to identifying and mitigating large-scale fraud attacks and data breaches across the payment’s ecosystem, promoting the safety and security of the Visa payments network.

The PERC function in the Latin American and Caribbean (LAC) region is seeking a leader to oversee strategic PERC initiatives and activities in the region, execute regional client and business engagements that drive Visa’s security strategy, and provide feedback and collaborate on the development of the global PERC strategy and roadmap.

Primary Responsibilities:

• Act as resident Subject Matter Expert on fraud types, trends and emerging threats facing Visa and the payment industry and pursue related mitigation opportunities in the LAC market.
• Partner with Visa Cyber Security, Government Engagement, Risk Product, LAC Risk Teams, Account Executives, and Sales teams to communicate Visa’s mission through industry leading, valuable Risk Intelligence capabilities.
• Lead external compromise events by harnessing payment intelligence leads and fraud solutions to proactively identify and contain high-profile data breaches.
• Enable the delivery of fraud disruption capabilities at scale to Visa’s clients through Risk-as-a-Service initiatives.
• Triage initial fraud reports and leads generated by intelligence groups, clients, law enforcement, merchants, consumers and internal sources.
• Obtain regular feedback from key internal partners, particularly from Country Risk Managers, to identify common issues across markets and new opportunities to support clients and differentiate Visa from competitors.
• Advance Visa's position as a payment card industry thought leader by contributing to and promoting collaborative partnerships with key collaborators and through distribution of actionable intelligence, including compromised accounts.
• Provide visionary direction that incentivizes clients to accelerate remediation of breached entities through early adoption of compromise detection capabilities.
• Operationalize investigative procedures to evolve forensic investigations and reporting processes.
• Represent Visa and promote fraud disruption initiatives through industry outreach, reactive support, fraud analytics, best practices, and informational resources.
• Manage an exclusive portfolio of premier clients to ensure adherence to Visa’s What to Do if Compromise (WTDIC) requirements.
• Publish alerts and disseminate at-risk accounts to financial institutions leveraging Visa’s world-class Compromise Account Management System (CAMS).
• Drive development and regional deployment of tools and capabilities owned by Payment Ecosystem Risk and Control team to drive client communication and ecosystem value- focusing on Visa’s tool’s as best-in-class leader.
• Participate in regulatory briefings and demonstrate baseline understanding of appropriate legal, PCI Data Security Standard (DSS) compliance, regulatory and privacy laws.

Secondary Responsibilities:

• Prepare reports, briefings, and other written products for Executive Management.
• Serve as information ambassador in the management of team reporting as well as development of performance metrics to track and monitor compromise trends.
• Identify emerging trends associated with security vulnerabilities and develop mitigation strategies to combat stakeholder risk.
• Collaborate with leading forensic firms to develop reporting mechanisms and cost-effective compromise solutions for small merchants.
• Decrease department’s reliance on financial institution reported compromise events by harnessing fraud analytics with payment intelligence to generate actionable leads.
• Foster internal and external stakeholder relationships through client engagement meetings, forums, industry partnerships and speaking opportunities.

Requirements:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• Superior knowledge of payment risk and cyber-security practices with direct experience in developing and implementing policies and risk frameworks
• Advanced knowledge of information security standards and best practices (e.g. PCI, EMV, NIST)
• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations.
• Proven track record of leading teams to achieve and exceed established goals and objectives.
• Ability to keep pace with demands of business by anticipating problems, proffering appropriate solutions, and providing the leadership to effectively implement change.
• A clear record of critical thinking, sound judgment and superior problem solving. Strong execution skills, generate out-of-the-box solutions, manage ambiguity, and anticipate the impact of decisions initiatives.
• Self-driven with strong leadership skills, with demonstrated excellence in leading diverse teams in a global environment.
• Proficiency in English, Spanish and Portuguese.
• Expert knowledge in malware families and latest payment system attack trends
• Proven track record of successfully managing fraud operational risk programs within the payment industry and or regulatory environment.

Benefits:

• Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program