Description
We are seeking a Small Format Team Leader to join our team at Target. As a Small Format Team Leader, you will be responsible for leading a team of hourly team members and providing exceptional guest service. Your main goal will be to ensure that every guest has an easy, inspiring, and friendly experience in our store.
Responsibilities:
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments.
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution.
- Plan department(s) daily/weekly workload to support business priorities and deliver sales goals.
- Demonstrate a service culture that prioritises the guest service experience.
- Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.
- Be an expert of operations, accuracy, process, and efficiency.
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours.
Requirements:
- Must be at least 18 years of age or older.
- High school diploma or equivalent.
- Previous retail experience preferred, but not required.
- Lead and hold others accountable.
- Learn and adapt to current technology needs.
- Work independently and as part of a team.
- Manage workload and prioritise tasks independently.
- Welcoming and helpful attitude towards all guests and other team members.
- Effective communication skills.
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Benefits:
- Competitive pay range of $20.00 - $34.00 per hour.
- Comprehensive health benefits and programs.
- 401(k) and employee discount.
- Short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.