Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. You'll work nights, specifically Sunday 21:00-07:00, Monday 21:00-07:00, and Saturday 21:00-07:00, with a £3.00 p/h unsocial premium for hours worked between 22:00-06:00. As a Customer Assistant, you will provide five-star service, recommend and sell M&S Food products, and utilize digital tools to enhance the customer experience. Key responsibilities include:
- Delivering exceptional customer service at pace
- Confidently recommending and selling M&S Food products
- Utilizing digital tools, such as Sparks and in-store devices
- Working across various areas of the store and adapting to changing demands
- Contributing to a positive, high-energy environment
You should be digitally confident, a team player, and flexible. No previous experience is mentioned, but you must be over 18 due to health and safety legislation.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
Benefits
While not explicitly listed, M&S offers opportunities for growth and development in a leading retailer.
Company Culture
M&S is transforming to lead the industry into a greener, speedier, more inspiring digital era.