Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
As a Software Architect - Enterprise AI (L6) at Twilio, you will define and drive the vision, software architecture, and establish the AI/ML platforms across all business functions internally at Twilio. This role requires a deep understanding of AI/ML platforms, full-stack software architecture, a strategic system design mindset, and the ability to drive innovation and efficiency across the organization.
Responsibilities:
- Establish and model a high-performance culture of our Software Engineering team.
- Grow and mentor senior technical leaders, building a durable culture of engineering excellence.
- Lead architecture for the Enterprise AI engineering platform and products, ensuring consistency and quality through cross-product reviews and shared standards.
- Partner closely with product, engineering, and executive partners to shape where we're headed.
- Own the most complex engineering problems at enterprise scale.
- Present to executive leadership on our AI Engineering plans and deliverables.
- Cross-functional Collaboration: Work across different verticals (Support, Sales, Marketing, Operations, etc.) to ideate, develop, and implement new AI/ML solutions that drive business growth.
- Cultivate a team of builders and owners that collaborate, grow and continuously improve together.
Qualifications:
- 15+ years of experience designing and scaling distributed systems and platforms.
- Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level.
- Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.
- Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.
- Proven record of mentoring senior engineering talent and elevating organizational standards.
- Exceptional written and verbal communication, influence, and leadership skills.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
Location: This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Compensation: The estimated pay ranges for this role are as follows: $234,880 - $293,600 CAD. Target Bonus Percentage 20%. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.