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From the employer's careers site First seen 25 Oct 2026

Staff Technical Program Manager, Operations

Monzo London Hybrid staff full-time

The employer hasn't listed a salary.

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Description

We’re on a mission to make money work for everyone.

As a Staff Technical Program Manager, Operations, you will lead complex company-wide programmes driven by the Operations collective.

Key Responsibilities:

  • Lead end-to-end planning and execution of major product or platform programs that cross multiple teams and markets
  • Manage cross-collective programmes: define programme roadmaps and milestones, set priorities, manage trade-offs, identify and manage the critical path and risks, ensure alignment with the business goals and ambition
  • Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery
  • Manage dependencies, timeline and the sequencing of delivery
  • Drive effective decision making to remove blockers
  • Ensure operational effectiveness across your collective/area

You should apply if:

  • You have strong experience managing complex technology programmes or products from inception to launch
  • You’re an exceptional communicator who can create clarity for technical and non-technical audiences
  • You are comfortable working in a global business with a presence in multiple markets and want to be part of scaling this further
  • You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
  • You can make complex work easy to understand without losing the important detail
  • You understand how functionality comes together (across products and platforms) to deliver value for users, and can proactively identify and mitigate delivery risks, and can propose and drive a technical solution
  • You are comfortable personally diving deep into the data to make good decisions in complex situations where there’s often no “right answer”
  • You can influence across teams even when you don’t manage them directly and can influence senior leaders, resolve disagreement and build alignment without relying on authority.
  • You’ve driven organisation-wide change and can show how you supported adoption, not only delivery

Skills

Required

Nice to have

  • AI-powered customer support
  • intelligent automation
  • data analysis

Ready to apply?

You apply with the employer directly. Their original posting is here: https://job-boards.greenhouse.io/monzo/jobs/8222576

Apply on Monzo