Traffic Dispatcher / Transport Administrator

We are seeking a Traffic Dispatcher / Transport Administrator to join our team.

As a Traffic Administrator, you will be responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintaining health and safety standards, and ensuring environmental and O licence compliance.

Your Core Responsibilities:

• Optimise routes and vehicle utilisation to deliver top-class service.
• Manage driver availability and ensure compliance with regulations.
• Oversee vehicle checks, safety, and maintenance.
• Handle admin tasks such as payroll, timesheets, tachograph records, and reporting.
• Drive cost-efficiency by analysing depot data and improving operations.

You will also have the opportunity to get hands-on with employee engagement and improvement initiatives.

Essential Requirements:

• Knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Customer-focused, engaging, and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Requirements:

• Previous experience in transport administration, logistics, dispatch, or a similar coordination role.
• Strong administrative and organisational skills.
• Experience coordinating drivers, vehicles, and daily routes.
• Confident communication with drivers, depot managers, customers, and other stakeholders.
• Ability to plan and coordinate daily workloads and vehicle movements.
• Ability to monitor vehicle/driver movements and respond to delays or operational issues.
• Good understanding of health and safety procedures.
• Ability to work effectively as part of a busy depot/transport team.