Description
As a Senior Applied Researcher in AI/ML at PointClickCare, you will be part of the Advanced Technology / Applied AI Research team. Your mission is to solve critical customer and business challenges in the dynamic healthcare market by applying machine learning and AI techniques.
Responsibilities:
- Apply machine learning and AI techniques, including GenAI and LLM-based approaches, to develop model systems and solutions.
- Collaborate with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high-value solutions.
- Design, build, and evaluate solutions that involve structured or unstructured data for healthcare use cases.
- Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods.
- Execute data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation.
- Apply and help evolve responsible AI evaluation practices.
- Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.
Requirements:
- Ph.D. grad with 1+ year related industry experience or Master's grad with 4+ years industry experience, including at least 1 year directly related to healthcare ML/AI.
- Proven industry experience through multiple major product releases in a commercial SaaS environment.
- Hands-on experience working with healthcare data (e.g., EHR, ADT, clinical notes).
- Proficiency in Python, Java, SQL, and data engineering for AI/ML applications.
- Experience working with large datasets using big data frameworks (e.g., Azure Data Lake, Apache Spark, or Databricks).
- Solid understanding of transformer models and LLM-based approaches.
- Experience building and evaluating models using modern ML packages.
- Experience building and deploying models using public cloud infrastructure.
- Strong communication and collaboration skills.
Benefits:
- Base salary: $182,700 - $203,000 per year.
- Bonus and benefits included.
- Retirement plan matching.
- Flexible paid time off.
- Wellness support programs and resources.
- Parental and caregiver leaves.
- Fertility and adoption support.
- Continuous development support program.
- Employee assistance program.
- Allyship and inclusion communities.
- Employee recognition.