Description
As a Global Customer Incentives Coordinator at 3M, you will have the opportunity to collaborate with innovative people around the world. Your main responsibilities will include:
- Managing daily global settlement approvals for Customer Incentive Plans
- Monitoring, managing, and responding to Business Group requests received through the CIP mailbox
- Collaborating with the BPO operating team to troubleshoot CIP errors and updates
- Maintaining 3M CIP SOPs and job aids
- Documenting process changes related to ERP updates, software changes, or operational improvements
- Providing training and guidance to Business Groups and CIP administrators
- Partnering with key Business Group stakeholders to support CIP governance, process alignment, and operational improvements
- Using insights from the CIP ROI Dashboard to support stakeholder discussions and drive informed process conversations
- Influencing technology enhancements and process improvements
To be successful in this role, you will need:
- A Bachelor's degree or higher
- Three years of customer incentive plan operations, business operations, marketing operations, or related cross-functional operations experience
Preferred qualifications include:
- A Master's degree in Business from an accredited institution
- Five years of customer incentive plan operations, sales operations, business operations, marketing operations, or process governance experience
This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN, or other 3M Global Office. Travel may include up to 10% domestic/international.
The expected compensation range for this position is $109,202 - $133,469, which includes base pay plus variable incentive pay, if eligible. 3M offers many programs to help you live your best life – both physically and financially.