Description
Join M&S as a Customer Assistant in our Food section at the Bristol Longwell Green Retail Park. You'll be at the frontline of the UK's fastest-growing retailer, providing exceptional customer service, recommending products, and driving sales growth.
As a Customer Assistant, you'll:
- Provide five-star service to customers, answering queries and resolving issues promptly
- Maintain a high level of product knowledge, making recommendations and selling our newest food products
- Operate efficiently in a fast-paced environment, staying sharp and focused during busy periods
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive team environment, supporting colleagues and driving sales growth
- Adapt to changing demands, working across various areas of the store as needed
This is a part-time, flexible role, requiring early morning shifts (05:00 - 09:00) on Tuesdays, Thursdays, Fridays, and Saturdays. Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
A £3.00 per hour unsocial premium is paid for hours worked between 22:00-06:00.
At M&S, we're committed to creating an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.