Staff Product Manager, Cloud Namespace & Capacity

Job Overview

We are seeking a Staff Product Manager to lead the Cloud Namespace product surface end-to-end for Temporal Cloud. In this role, you will ensure customers can provision, configure, operate, and evolve Namespaces safely and effectively over time. You will partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement, provisioning, capacity management, and more.

Responsibilities

• Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion.
• Define and evolve differentiated Namespace offerings that are easy for customers to understand and trust.
• Own throughput and capacity management for Namespaces, including autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas.
• Drive operational policy and features to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale.
• Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations.
• Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services.

Requirements

• Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter.
• Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers.
• Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns.
• Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization.
• Ability to build alignment across stakeholders and make clear, durable decisions in ambiguous environments.
• Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations.

Nice to Haves

• Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation.
• Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time.
• Background working on placement, routing, data residency, or geo-distributed reliability problems.
• Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM.

Compensation

• The estimated salary range for this role is $185,000 - $260,000, based on experience and location.
• Additionally, this role is eligible to participate in Temporal's equity plan.

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!