Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Clinical Site Associate at ICON, you will support site management activities and ensure that clinical trials are conducted efficiently, compliantly, and to the highest quality standards.
Responsibilities
You will contribute to scientific operations activities, taking responsibility for your deliverables and working collaboratively. Key responsibilities include:
- Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals.
- Maintaining up-to-date site information and status in clinical trial management systems and trackers.
- Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
- Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.
- Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.
- Collaborating with internal stakeholders to support timely site payment processing and issue resolution.
- Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.
Your Profile
You will bring relevant scientific operations experience, along with the following qualifications and skills. Required qualifications and experience:
- Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
- Initial experience in clinical research, administration, or a similar regulated environment is preferred.
- Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
- High attention to detail and accuracy in documentation and data entry.
- Effective written and verbal communication skills, with a customer-focused approach to site support.
- Proficiency with MS Office and comfort working with electronic systems and databases.
- Ability to work collaboratively in a team environment and adapt to changing priorities.
- Willingness to travel as required (approximately 10%).
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways