Maritime Technical Operations Engineer

The Anduril Maritime team is a dedicated group of professionals advancing subsea technology and delivering innovative capabilities. We are seeking a Maritime Technical Operations Engineer to join the Dive-XL Field Operations team. In this role, you will deploy globally in support of Anduril's Autonomous Underwater Vehicle (AUV) platforms, leveraging your technical expertise to operate our cutting-edge system in demanding conditions.

Responsibilities

Technical Operations & Troubleshooting

• Deploy globally to support customer-fielded AUV operations from various support vessel types.
• Lead hands-on troubleshooting, repair, operation, and maintenance of AUVs and associated equipment in the field.
• Master AUV operations and subsystems; serve as a product expert in hands-on and remote support scenarios.
• Drive challenging technical problems to clarity and resolution at the interface of hardware, software, and networking.

Customer Support & Integration

• Liaise between customers, engineering, and operations for issue resolution, ensuring high levels of customer satisfaction.
• Support the creation, review, and execution of test plans during at-sea testing while working with integration and test engineers.
• Provide constant feedback to the product team to rapidly mature our systems.

Training & Documentation

• Collaborate on training development for initial customer deliveries and follow-on specialised trainings.
• Gather and integrate customer feedback into user documentation and training materials.
• Review and contribute to user documentation for all aspects of AUV operations.

Requirements

• 5+ years of experience operating at-sea robotic systems, ideally in a customer support role.
• Extensive hands-on technical experience.
• Strong aptitude for problem-solving in unstructured situations.
• Proficient with AUV maintenance, operations, troubleshooting, and repair.
• Comfortable with Linux, command line interfaces, and software debugging.
• Strong computer and documentation experience.
• Highly organised, detail-oriented, with strong communication and customer management skills.
• Ability to lift up to 25 kg.
• Able to work extended hours as required.
• Eligible for NV2 clearance.
• Willingness to travel and support customer-facing operations approximately 75% of the time.

Preferred Qualifications

• Bachelor's degree in mechanical engineering, electrical engineering, ocean engineering, or a related discipline.
• Prior military or overseas contracting experience.
• Skilled in deck operations using ship-based cranes, A-frames, or dedicated AUV launch/recovery systems.
• Knowledgeable in electronics troubleshooting and test equipment use.
• Experience in training and qualifying users or junior staff.
• Experience with software development.
• Expertise in integrating subsea acoustic sensors, navigation, and communication systems.
• Knowledge of offshore HSE policies and best practices.

Benefits

Anduril offers a comprehensive benefits package, including equity grants and top-tier benefits for full-time employees.