Description
Job Overview
As a Business Development Representative at Cloudflare, you will contribute to the company's revenue generation engine by delivering pipeline at scale to the Sales counterparts. This role involves being the first point of contact for customers needing help finding solutions, developing customer-centric sales skills, and learning Cloudflare's products and services in detail.
Responsibilities
- Be the first point of contact for customers that need help finding solutions
- Develop your customer-centric sales skills to deliver a stellar customer experience
- Learn Cloudflare's products and services in detail
- Manage your own 'book of business' to nurture relationships with free, pro, and business customers to identify opportunities for expansion
- Leverage tools such as Google Sheets/Airtable, internal applications, Sales Navigator, and ZoomInfo to map key customers to the right product suite for them
- Own and meet target quota related to the number of qualified opportunities, value of sales pipeline, and revenue
- Develop new business opportunities from the existing customer base
- Identify target accounts with strategic timing and strong use cases through a qualitative and data-driven approach
- Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)
- Help lead BDR team-wide campaigns or initiatives
- Write emails and letters you'd love to open; make calls you'd love to receive; ask compelling questions
- Report, track, and manage sales activities and results using SFDC
- Play an active role in the creation and iteration of team processes
Requirements
- Fluent in Vietnamese (verbal & written) to handle calls with customers across the Vietnam market
- Minimum 1 year of experience in BDR or in a similar capacity in the technology industry, preferably in SaaS
- Self-motivated; entrepreneurial spirit
- Comfortable working in a fast-paced, dynamic environment
- Strong interpersonal communication skills
- Customer-oriented mindset with empathy and curiosity
- Aptitude to learn technical concepts/terms
- Ability to manage multiple tasks/projects simultaneously
What Makes Cloudflare Special?
Cloudflare is committed to helping build a better Internet. The company has initiatives such as Project Galileo, which provides tools to defend journalism and civil society organizations against cyber attacks, and the Athenian Project, which ensures state and local governments have high-level protection and reliability for free.
Benefits
Cloudflare offers a dynamic and supportive work environment. The company values curiosity, iteration, and AI-native solutions to complex problems.