Real Estate Operations Coordinator

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

Job Summary: We are seeking a highly organized and detail-oriented Real Estate Operations Coordinator to provide principal support to the Hong Kong and ANZ Cluster Head on business operation matters and deliverables between JLL and Line of Business (LOB).

Key Responsibilities:

• Provide support and guidance to the Property Management team
• Observe up-to-date HLP headcount plan, analyze trends, and provide insights to the cluster head for strategic planning
• Manage and validate system approvals on GL, Concur, Ariba, Rents payments, Tririga, EMS, PASSPORT, Contingent workers, TPO, RCSA process, etc.
• Maintain good occupancy records and client relationships
• Support the Cluster Head on dealing with user inquiries, operational matters, and follow-ups
• Lead and support new regional and global initiatives and roll-outs
• Work closely with various internal functional groups, including finance, design and construction, risk and control, and real estate consultants

Requirements:

• University graduate
• Knowledge in one or more disciplines of Real Estate, Architecture, Property Management, Engineering, Surveying, or other building-related subjects
• Strong customer and service delivery focus
• Ability to think laterally and creatively when analyzing and solving problems
• Excellent planning and organizational skills
• Good understanding of financials and strong analytical ability
• Sound computer skills, especially in Microsoft Applications
• Effective interpersonal, communication, and collaborative skills

Location: On-site – Hong Kong, SAR, China