Senior Community Growth Manager

Airbnb is looking for a Senior Community Growth Manager to launch and manage host growth programs in Brazil.

The Community You Will Join: The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide.

The difference you will make: The Airbnb Brazil team is looking for a Senior Community Growth Manager to launch and manage host growth programs in Brazil.

Responsibilities:

• Program Launches: Supporting recruitment and onboarding education for new co-hosts, Ambassadors, and other hosts in these programs
• Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities
• Designing, piloting, and testing new levers that support host growth at scale
• Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support
• Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy
• Adapting central programs to support regional objectives

Community Management:

• Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education
• Serve as the primary point of contact for hosts in the Community Powered Growth programs. Advising and supporting them as they build their property management businesses
• Building sentiment and feedback channels to size and package insights for product and central programs
• Identify and pilot opportunities to increase overall host success

Business Strategy:

• You will be responsible for revenue and host growth goals
• You will develop new programs and initiatives
• You will implement plans and evaluate overall efficacy to inform business initiatives
• You will lead through inspiration, influence, and our core value of belonging

Outcomes and Impact:

• You will contribute meaningfully to a strategic outcome for Airbnb to unlock the next generation of hosts
• You will pioneer a new growth model and structure for Airbnb.
• You will support the development, execution and scale of pilots to accelerate evolving business verticals
• Act as a change agent and effectively utilize change management methodologies when deploying solutions and processes.
• Lead resource development for the community with engaging and high impact communications
• Develop deep knowledge of your assigned geographic markets and become the go-to source relating to local, trends and market dynamics for internal and external partners
• Support online and offline community events (webinars, meetups, and workshops)

Your expertise:

• 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel
• Strategic thinking; proven ability to drive growth and to own growth OKRs while exceeding goals.
• Entrepreneurial mindset; resourceful and goal driven.
• Strong project management skills and demonstrated experience leading strategic programs and processes.
• Analytical and problem-solving skills; able to forecast, model, and optimize growth tactics.
• Excellent communication and interpersonal skills with strong business acumen.
• Strong empathy for the community and passion for revenue and growth.
• Deep understanding of value drivers in recurring revenue business models.
• Expert with Excel, analytical tools (SQL), and methodologies like capacity planning, forecasting, and general modeling.
• Fluency in English, Portuguese, and Spanish, spoken and written.