Description
We are seeking a Business Analyst to join our team, working closely with the Portfolio Lead, Business owners, and Product teams to ensure successful execution of key initiatives in the Provider Organization.
The Business Analyst will be part of an energetic team leading innovative initiatives to transform the provider experience and internal operations. You will be assigned to Value Streams, offering a unique position to follow through from idea inception to delivery, testing, and release.
Key Responsibilities:
- Work with Portfolio Lead and Business Owners to identify pain points and potential opportunities to improve the provider or operational experience
- Support analyzing and sizing initiative impact
- Help identify and onboard relevant experts for prioritized initiatives
- Ensure experts and agile delivery teams collaborate effectively throughout the agile delivery journey
- Collaborate with product teams to analyze and document business requirements
- Run analysis, mapping, and investigations to support solution design
- Contribute to discovery sessions led by Product teams
- Drive a culture of learning and adaptation by identifying opportunities for process refinement
- Work closely with Product teams to monitor and report product performance
Skills and Competencies Required:
- 5+ years of experience in business analysis, process engineering, or agile delivery with a strong track record of successful delivery
- Experience in areas such as Eligibility, Claims, Pre-authorization, Network, Strategy, or Finance is a plus
- Analytical Thinking: ability to assess complex business processes and identify areas for improvement
- Collaboration: effective collaboration with product teams, agile delivery teams, and subject matter experts
- Excellent facilitation skills, defining clear agendas, writing minutes, and following up on actions agreed
- Adaptability: thriving in fast-paced, change-driven environments and embracing a culture of learning and continuous improvement
- Agile Mindset and certification are desirable
- Bachelor's degree in Business or a related field; Master's degree is an asset
- Curious and proactive with a desire to learn and grow
- Strong attention to detail and ability to investigate and identify root causes
- Reliable team member with a strong commitment to delivering results