Director of People Digital & Insights

At AIA, we've started an exciting movement to create a healthier, more sustainable future for everyone.

As a leading financial services organisation, we're transforming to be faster, simpler, and more connected, with a focus on developing digital solutions and experiences that help people live Healthier, Longer, Better Lives.

About the Role

Lead and shape the Group-wide People Analytics strategy to deliver actionable business insights to the Business, enhance HR operational efficiency, and elevate manager/employee experience.

Roles and Responsibilities:

Strategic Leadership & Transformation

• Define and execute the HR People Analytics strategy, aligned with Group HR's objectives.
• Identify and drive advance analytics initiatives including predictive modeling, machine learning, and AI applications in HR and Workforce Planning.
• Collaborate with cross-functional teams to identify opportunities for data-driven improvements in employee experience, performance, and engagement.
• Champion and drive Data Quality across the Group for the key Critical Data Elements identified for the HR Function.

Data, Analytics & Reporting

• Define standards, governance, and quality assurance for HR data sets and analytics.
• Serve as domain expert and advisor in human capital analytics, building capability among HR teams.
• Design, develop, and own self-service reporting tools and regulatory/management reports.
• Provide advanced analytics, modeling, and actionable insights to support data-driven decisions across the talent lifecycle (recruitment to exit).
• Deliver group-wide and function reporting (e.g., ESG, Gallup engagement survey) and drive analytics projects.

Data Quality and Governance

• Owns and ensure compliance to the Employee Data Governance Standard.
• Be the champion of data quality and ensure that the data quality checks are implemented across all Business Units.
• Monitor the Data Quality and work with the Business Units to correct data issues identified.
• Represent HR in the Quarterly Data Council Meeting.
• Monitor compliance to group-wide standard and manage and provide data as part of audit.
• Own and maintain the HR Data Dictionary to ensure it is relevant and up-to-date.

Operational Excellence

• Oversee HR operations, including onboarding, job changes, and terminations for Senior Management and Cross Entity Movement.
• Provide regular Headcount and Turnover Reporting to Senior Management and Business Partners.
• Manage Ad Hoc Data Request from Business and Senior Management.
• Ensure alignment and integration of HR solutions with broader business objectives.
• Manage budget, spend, and execution for project-related initiatives.

Stakeholder Engagement & Communication

• Engage senior stakeholders (GCHRO, CHROs, HRLT), HR CoE, and HR partners.
• Conduct presentations, collaborate with external vendors, and communicate risk/compliance across units.
• Create and maintain knowledge articles, train business unit teams, and ensure buy-in for change initiatives.

Minimum Job Requirements:

• University graduate with 15–18 years' experience, including 8–10 years in Digital HR and analytics experience in large, regional companies.
• Proven track record in leading large-scale transformation, digital HR, and analytics programs.
• Experience with Workday and data visualization tools (PowerBI, Tableau, Qlik).
• Strong interpersonal, communication, and presentation skills; ability to influence and lead without authority.
• Conceptual thinker, process- and controls-oriented, with proven analytical and problem-solving skills.
• Optimistic, adaptable, and able to thrive in fast-paced environments.
• Global mindset, passion for diversity, and ability to build trusted relationships across cultures.